cashpk Privacy Policy
Effective Date: 1 January 2026 |
Version: 2.0 |
Applies to: cashpk.ws and all cashpk products
This Privacy Policy describes how cashpk collects, uses, stores, shares, and protects personal data about players and visitors. By using the cashpk platform — including completing the cashpk Login, making deposits, or simply browsing the site — you acknowledge that you have read and understood this Privacy Policy. Please read it carefully. If you have questions, contact us at
[email protected].
1
Who We Are
cashpk is an online gaming and sports betting platform accessible at cashpk.ws. We operate under an international gaming licence and offer a range of products to registered players in Pakistan, including cricket betting, live casino, slots, Teen Patti 20-20, Midas Fortune, and other games.
For the purposes of this Privacy Policy, cashpk is the data controller responsible for the personal data of players and site visitors. As data controller, cashpk determines the purposes and means by which your personal data is processed. All data processing activities carried out by cashpk are conducted in accordance with our obligations under applicable data protection law and the requirements of our gaming licence.
If you have any questions about this Privacy Policy or the way cashpk handles your personal data, you can reach our data protection team at: [email protected] (plain text — not a clickable link).
2
Data We Collect
cashpk collects personal data from players and visitors across several categories. The specific data collected depends on how you interact with the cashpk platform.
Identity & Contact Data:
- Full legal name as it appears on your Pakistani CNIC
- Date of birth (used to verify the 21+ age requirement)
- CNIC number and a copy of your CNIC document
- Registered email address
- Mobile phone number (used for OTP verification and account security)
- Residential address in Pakistan
- Selfie photograph taken alongside your CNIC (for liveness verification during KYC)
Financial Data:
- JazzCash or EasyPaisa mobile wallet number used for deposits and withdrawals
- Bank account details (HBL, UBL, Meezan, or other Pakistani bank) where used for transactions
- Debit or credit card details (card number, expiry, cardholder name) where card payment is used
- Transaction history — all deposits, withdrawals, bets placed, and bonuses received
- Source-of-funds documentation where requested for high-value transactions
Account & Usage Data:
- cashpk Login history including timestamps, IP addresses, and device identifiers
- Game play history — which games were played, for how long, and at what stakes
- Sports betting history — markets wagered on, stake amounts, and outcomes
- Bonus participation history — which promotions were claimed and wagering progress
- Responsible gaming tool usage — deposit limits set, cooling-off periods activated
- Customer support interactions — chat transcripts, email correspondence, complaint records
Technical Data:
- IP address and approximate geolocation derived from IP
- Browser type, version, and operating system
- Device type, screen resolution, and device identifiers
- Referral URL (the page you visited immediately before arriving at cashpk.ws)
- Cookie identifiers and session data (see Section 7 for full cookie details)
3
How We Collect Data
cashpk collects personal data through the following channels:
- Direct collection: You provide data directly to cashpk when you register for an account, complete the KYC process, make a deposit or withdrawal, contact customer support, or respond to a cashpk survey or promotion.
- cashpk Login activity: Each time you log in to your cashpk account, we automatically record your login timestamp, IP address, and device information as part of our account security and fraud prevention systems.
- Platform usage: As you browse cashpk.ws and interact with games and betting markets, our systems automatically collect technical and behavioural data to enable the platform to function correctly and to improve the cashpk experience.
- Cookies and tracking technologies: cashpk uses cookies, local storage, and similar technologies to collect technical data and remember your session preferences. Full details are in Section 7.
- Third-party KYC and payment providers: Where you use an identity verification service or payment provider (such as JazzCash, EasyPaisa, HBL, or UBL) in connection with your cashpk account, those providers may share verification results or transaction confirmation data with cashpk as part of the service.
- Anti-fraud and AML screening: cashpk uses third-party screening services to check player details against watchlists and sanctions databases as required by our anti-money-laundering obligations. These services may provide cashpk with information that supplements what you have provided directly.
4
Legal Bases for Processing
cashpk processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
- Contractual necessity: The majority of data processing cashpk carries out is necessary to perform our contract with you as a registered player — i.e., to provide the cashpk gaming service, process your deposits and withdrawals, settle your bets, and maintain your account.
- Legal obligation: cashpk is required by its gaming licence, anti-money-laundering regulations, and other applicable laws to collect and retain certain player data — including KYC documentation, transaction records, and responsible gaming records. Processing in this category is not optional for cashpk or for you as a player.
- Legitimate interests: cashpk processes certain technical and behavioural data on the basis of its legitimate interests in operating a secure, fraud-free gaming platform and in understanding how players use the cashpk service so we can improve it. Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental rights and freedoms.
- Consent: Where cashpk processes your data for optional purposes — such as sending you promotional emails or personalising your cashpk experience beyond what is necessary for the core service — we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Important: Withdrawing consent for non-essential processing will not affect your ability to access your cashpk account, place bets, or withdraw winnings. Your access to core cashpk services is based on our contract with you, not on consent.
5
How We Use Your Data
cashpk uses the personal data it collects for the following purposes:
- Account management: Creating and maintaining your cashpk account, authenticating your cashpk Login, and keeping your account details up to date.
- KYC verification: Verifying your identity and age (21+ requirement) using your CNIC and supporting documents, as required by our gaming licence obligations.
- Payment processing: Processing deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card payment methods, and maintaining accurate transaction records.
- Gaming services: Delivering the cashpk casino, sports betting, live casino, slot, Teen Patti 20-20, and Midas Fortune products, settling bets and games, and crediting winnings to your account.
- Bonus and promotion management: Tracking your eligibility for bonuses, crediting promotional rewards, and monitoring wagering requirement completion.
- Responsible gaming: Monitoring your play patterns to identify potential problem gambling indicators, applying deposit limits and cooling-off periods you have requested, and enforcing self-exclusion orders.
- Fraud prevention and security: Detecting and preventing fraudulent account activity, multi-accounting, bonus abuse, and money laundering using automated risk scoring and manual review.
- Customer support: Responding to your enquiries, resolving disputes, and maintaining records of our interactions with you.
- Legal compliance: Meeting cashpk's obligations under its gaming licence, AML regulations, and any other applicable legal requirements, including responding to law enforcement or regulatory authority requests.
- Platform improvement: Analysing aggregated, anonymised usage data to understand how players use cashpk and to improve the platform's products, features, and user experience.
- Marketing (with consent): Sending you promotional emails, SMS messages, or in-platform notifications about cashpk offers and new products, where you have consented to receive them. You may unsubscribe at any time.
6
Data Sharing
cashpk does not sell your personal data. We share data only in the following specific circumstances and only to the extent necessary for the relevant purpose:
- Payment processors: JazzCash, EasyPaisa, and our banking partners (HBL, UBL, Meezan, card acquirers) receive the financial data necessary to process your transactions. These providers are regulated financial institutions operating under their own data protection obligations.
- KYC and identity verification providers: cashpk uses third-party identity verification services to conduct CNIC verification, liveness checks, and watchlist screening. These providers receive only the data necessary to perform the verification and are contractually prohibited from using it for any other purpose.
- Game content providers: Live casino and RNG game providers may receive limited technical data (such as session identifiers) to deliver the game experience. These providers do not receive your full identity data.
- Anti-fraud and AML service providers: cashpk uses specialised services to screen player data against sanctions lists, PEP databases, and adverse media sources. These screenings are mandatory under our AML obligations.
- IT infrastructure and hosting providers: cashpk's platform runs on secure cloud infrastructure. Our hosting providers have access to server-level data as part of providing their services and are bound by data processing agreements.
- Regulatory and law enforcement authorities: cashpk will disclose player data to its gaming regulator, financial intelligence units, or law enforcement agencies where required or authorised by law. cashpk will not notify you of such disclosure where doing so would be unlawful or would prejudice an investigation.
- Professional advisers: cashpk may share data with its legal advisers, auditors, or insurers in the context of obtaining professional advice, where those advisers are bound by confidentiality obligations.
No Third-Party Marketing: cashpk never shares your personal data with third parties for their own marketing or advertising purposes. Your data is not part of any advertising network or data brokerage arrangement. If cashpk's ownership structure changes in a way that would materially affect this commitment, you will be notified before any such transfer takes effect.
7
Cookies & Tracking Technologies
cashpk uses cookies and similar technologies on cashpk.ws to enable the platform to function correctly, to keep you logged in after your cashpk Login, and to collect analytical data about how the site is used. Below is a summary of the main cookie categories cashpk uses:
- Strictly necessary cookies: These cookies are essential for cashpk.ws to function. They include session cookies that maintain your cashpk Login state, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without breaking the platform — no consent is required for these cookies.
- Functional cookies: These cookies remember your preferences — such as your language settings, display preferences, and last-visited game — so that you do not need to re-enter them on each visit. These are set on the basis of legitimate interests.
- Analytical cookies: cashpk uses first-party analytical cookies to understand aggregate patterns in how players navigate cashpk.ws — for example, which pages receive the most visits and where players drop off in the registration flow. This data is anonymised and used solely to improve the cashpk platform.
- Security cookies: These cookies support cashpk's fraud detection and account security systems. They help cashpk identify unusual cashpk Login patterns — such as a login from an unrecognised device or location — and trigger additional verification steps.
cashpk does not use third-party advertising cookies or cross-site tracking pixels. You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent the cashpk platform from functioning correctly.
8
KYC & Identity Verification
As a licensed gaming operator, cashpk is legally required to verify the identity of all players before processing any withdrawal. This KYC (Know Your Customer) process involves the collection and processing of sensitive identity documents, and cashpk takes its obligations in this area particularly seriously.
CNIC Verification Requirement: All cashpk players must submit a copy of their Pakistani CNIC and a matching selfie photograph before any withdrawal is processed. This is a non-negotiable regulatory requirement — not optional — and applies to every cashpk player regardless of withdrawal amount or account tenure.
- Data collected during KYC: CNIC front and back scan, selfie with CNIC, date of birth confirmation, and residential address documentation where required.
- Purpose of KYC data: Identity verification data is used exclusively for the purposes of (a) verifying your identity and age, (b) complying with our anti-money-laundering obligations, and (c) maintaining the integrity of the cashpk platform.
- KYC data security: All KYC documents submitted to cashpk are stored in encrypted form on secure servers. Access to KYC documents is strictly limited to trained cashpk compliance staff and authorised KYC verification service providers.
- KYC data retention: Regulatory requirements mandate that cashpk retains KYC documentation for a minimum of 5 years following the closure of a player's account. This retention period may be extended where required by ongoing legal proceedings or regulatory investigations.
- KYC data sharing: KYC documents are shared only with cashpk's authorised identity verification service providers and, where legally required, with the relevant gaming regulator or law enforcement authority. They are never shared with third parties for marketing purposes.
9
Data Retention
cashpk retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The key retention periods cashpk applies are as follows:
- Active account data: While your cashpk account is active, cashpk retains all account, transaction, and gameplay data associated with it. This data is necessary to provide the cashpk service and to comply with our ongoing legal obligations.
- KYC and identity documents: Retained for a minimum of 5 years after account closure, as required by anti-money-laundering regulations.
- Transaction records: All deposit, withdrawal, and betting records are retained for a minimum of 5 years after the relevant transaction, as required by our gaming licence and applicable financial regulations.
- Customer support records: Support chat transcripts and email correspondence are retained for 3 years after the last interaction, to allow cashpk to investigate any dispute that arises after the fact.
- Marketing preferences: Records of your marketing consent or opt-out status are retained for the duration of our relationship with you and for a period of 3 years thereafter, to demonstrate compliance with consent requirements.
- Technical logs: Server access logs and cashpk Login logs are retained for 12 months, after which they are deleted or anonymised.
- Anonymised analytics data: Aggregated, anonymised usage data that cannot be linked back to an individual player may be retained indefinitely for platform improvement purposes.
When data reaches the end of its applicable retention period and there is no legal basis for continued retention, cashpk securely deletes or irreversibly anonymises it. Deletion requests from players will be processed promptly where cashpk is not under a legal obligation to retain the relevant data.
10
Your Rights
You have the following rights in respect of the personal data cashpk holds about you. To exercise any of these rights, contact cashpk's support team via live chat or email at [email protected]. cashpk will respond to all data subject rights requests within 30 calendar days of receipt.
| Your Right |
What It Means |
Limitations |
| Right of Access |
Request a copy of all personal data cashpk holds about you, including account data, transaction history, and KYC records. |
cashpk may redact data relating to third parties or data protected by legal privilege. |
| Right to Rectification |
Request correction of inaccurate or incomplete personal data — for example, a misspelled name or incorrect address on your cashpk account. |
cashpk may require supporting documentation before updating identity data. |
| Right to Erasure |
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent. |
Does not apply where cashpk has a legal obligation to retain the data — e.g., AML retention requirements for KYC and transaction records. |
| Right to Restriction |
Request that cashpk restricts processing of your data while a rectification request or complaint is being resolved. |
cashpk may continue to store restricted data but will not actively process it beyond what is legally required. |
| Right to Data Portability |
Request a copy of your cashpk account data in a structured, machine-readable format (e.g., CSV) for transfer to another service. |
Applies only to data processed on the basis of consent or contract, and only where technically feasible. |
| Right to Object |
Object to processing of your data where cashpk relies on legitimate interests as the legal basis — including profiling for fraud detection purposes. |
cashpk may continue processing if it can demonstrate compelling legitimate grounds that override your interests. |
| Right to Withdraw Consent |
Withdraw consent for optional data processing — such as marketing communications — at any time, without affecting your cashpk account access. |
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. |
How to Exercise Your Rights: Contact cashpk via live chat (available 24/7) or email at
[email protected]. Please clearly state the right you are exercising and provide your registered email address and CNIC number so we can verify your identity before releasing or modifying any personal data. cashpk will not charge a fee for standard data subject rights requests.
11
Security
cashpk implements a comprehensive, layered approach to data security designed to protect your personal and financial data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:
- TLS/SSL encryption: All communications between your browser or device and cashpk.ws — including the cashpk Login flow, deposits, and account management — are encrypted using TLS 1.2 or higher. cashpk does not support older, insecure SSL versions.
- AES-256 data encryption at rest: Sensitive data including KYC documents, financial records, and CNIC information is stored in encrypted form using AES-256 encryption. Encryption keys are managed using industry-standard key management practices with strict access controls.
- Multi-factor authentication: cashpk Login supports OTP-based two-factor authentication via SMS. Players are encouraged to enable 2FA on their cashpk accounts for additional protection.
- Access controls: Access to cashpk's production systems and player data is restricted to authorised staff on a need-to-know basis. All staff with access to personal data undergo regular data protection training.
- Regular security audits: cashpk engages independent third-party security firms to conduct regular penetration tests and vulnerability assessments of our platform infrastructure.
- Fraud monitoring: cashpk operates 24/7 automated fraud monitoring systems that flag unusual cashpk Login activity, suspicious betting patterns, and payment anomalies for manual review by our security team.
Your Role in Security: cashpk's security measures protect our platform, but the security of your individual account also depends on you. Use a strong, unique password for your cashpk Login. Do not share your login credentials with anyone. If you suspect your account has been compromised, contact cashpk support immediately via live chat. cashpk will never ask you for your password in any communication.
12
Third-Party Links
cashpk.ws may contain links to third-party websites or services — for example, links to responsible gaming resources or payment provider information pages. These third-party sites are not operated by cashpk and are not governed by this Privacy Policy. cashpk has no control over the content or privacy practices of third-party sites and accepts no responsibility for them.
When you click a link to a third-party site, you leave the cashpk platform and the privacy policy of that third-party site applies to any data you provide there. We recommend reviewing the privacy policy of any third-party site you visit before providing personal information.
13
Children & Minors
21+ Platform — No Minors Permitted: cashpk is strictly an adult gaming platform. No person under the age of 21 is permitted to register for, access, or use the cashpk platform. cashpk enforces this restriction through mandatory CNIC-based age verification for all players before any withdrawal is processed.
cashpk does not knowingly collect personal data from any person under the age of 21. If cashpk becomes aware that personal data has been collected from a person who is under 21 years of age, that account will be immediately and permanently suspended, all funds will be frozen pending investigation, and the personal data will be deleted in accordance with our legal obligations.
If you are a parent or guardian and you believe your child under 21 may have registered for a cashpk account, please contact us immediately at [email protected]. cashpk takes reports of underage access extremely seriously and will investigate promptly.
14
Policy Updates
cashpk reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, changes in applicable law, or changes in our gaming licence requirements. When material changes are made to this Privacy Policy, cashpk will:
- Update the "Effective Date" at the top of this page.
- Send a notification to your registered email address summarising the key changes.
- Display an in-platform notice upon your next cashpk Login, inviting you to review the updated policy.
Your continued use of the cashpk platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the updated policy. If you object to any changes, you should close your cashpk account before the updated policy takes effect. Minor, non-material updates — such as clarifications of existing language that do not change the substance of our data processing practices — may be made without direct notification, though the updated policy will always be available on this page.
15
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way cashpk handles your personal data, please contact our data protection team through any of the following channels:
- Live Chat: Available 24 hours a day, 7 days a week via the cashpk platform. This is the fastest way to reach the cashpk support team for urgent data-related matters.
- Email: [email protected] — plain text, not a clickable link. cashpk aims to respond to all email enquiries within 24 hours on business days.
When contacting cashpk regarding a data subject rights request, please include your registered email address and CNIC number (or the last four digits if you prefer) so we can verify your identity before processing the request. cashpk may decline to process requests from unverified individuals to protect account security.
We Are Here to Help: cashpk's support team in Karachi handles all data and privacy-related enquiries in English. Whether you want to know what data cashpk holds about you, ask us to correct something, or simply understand how your information is being used — do not hesitate to get in touch. Transparency is a core cashpk value, and we take every privacy enquiry seriously.